Items tagged with crisis communication

Blog Posts

Living In The Era of Mea Culpa

Mar 30, 2012

So, Belvedere Vodka made a serious mistake.  Their recent ad campaign appears to promote sexual assault.  In case you haven’t seen it, (because the company was quick to pull it, but you can see it in the following link to a Forbes...

Tagged: belvedere vodka, rainn, crisis communication, social media, public relations

Cutting Off Women's Health Care Funding = Hugely Bad Idea

Feb 3, 2012

Because part of my job is helping people avoid public relations disasters, I’ve been following with interest the showdown between the Susan G. Komen For The Cure Foundation and Planned Parenthood.  In case you don’t keep up on cur...

Tagged: susan g komen, crisis communication, public relations, messaging, planned parenthood, womens health, crisis management

Dallas Cowboys: No Twitter For You!

Nov 28, 2011

How do you take a non-story, make it a big deal … and ensure the backlash works against you?  Ask the Dallas Cowboys to handle your communication response. Getting a flag for public relations bad calls this Monday is the Dallas Co...

Tagged: twitter, melissa kellerman, dallas cowboys, crisis communication, social media, transparency, dallas cowboy cheerleaders

Netflix: when strategy and communication collide

Sep 22, 2011

Recent developments at Netflix are a textbook example of how not to implement strategic communication in an organization. The team at Netflix made a conscious effort to diversify their business into streaming video along with their traditional DV...