Items tagged with trade show

Blog Posts

“I’m Mad As Hell And I’m Not Going To Take It Anymore!”

Apr 27, 2012

Last week I was at yet another trade show. As an event manager, I‘m pretty savvy to the ins and outs of trade show expenses.  I know going in there are certain service charges and do my very best to balance clients’ needs with the...

Tagged: trade show, exhibitors, exhibitions

Customer Service: It's Your Job, Dammit!

Jan 31, 2012

I’m officially annoyed.  And to a certain degree deeply offended. As a PR professional who specializes in trade show management, I’ve attended hundreds of shows during the past 15 years.  I’ve managed shows for my empl...

Tagged: rachel osullivan, trade show, event planning, customer service, texting